Fire Alarm Service Technician

Position Summary: The Fire Alarm Technician position is for dedicated individuals seeking growth within the fire industry. The ideal candidate will be a responsible, self-starter capable of conducting routine installations, provide servicing, and inspection of fire alarms, and associated low voltage systems. We offer a pay range of $22.00 - $26.00 an hour based on experience.

Duties & Responsibilities:

• Installation, service, and inspection of security alarms and associated low voltage systems
• System testing and inspecting to the prescribed standards
• Provide on-site emergency troubleshooting and repairs of customers security equipment
• Preparing accurate and timely service tickets and reports
• Ensuring a high level of customer service, satisfaction, and communication
• Maintains a clean and safe work environment on and off site
• Interface successfully with Administration, Sales, Customers, and Management within the company
• Perform other duties as assigned

Education & Required Skills:

• High School Diploma / GED required
• Previous experience and / or NICET certification preferred
• Ability to install, inspect, or service security alarms required
• Familiarity with one or more of the following product lines; Honeywell, DSC, Napco, Hikvision, Keyscan, Door King, Firelite, Silent Knight, DMP a plus
• Exemplary customer service skills to deal with both internal and external customers
• Excellent written and verbal communication skills
• Basic computer knowledge and experience using Microsoft Office Suite
• Ability to work with small tool and equipment
• Must be responsible, self-motivated, self-starter, personable and well organized
• Must have clean driving record and a valid Driver's License
• Must read and speak English

Briscoe Protective was formed to make the NY metro area safer by bringing together eight of the area's leading names in security and fire protection: Briscoe Protective Systems, Worldwide Security, SCAN Security, Bellringer Security, GC Alarm, Supreme Security, American Security and Marlarm Security - totaling over 100 years of industry experience. As the largest privately held security company in the NYC-Metro area - we are proud to serve families, businesses and buildings from Westchester through New York City and across Long Island with a complete set of security, smart home/business, asset protection, access control and fire protection offerings with same-day or next-day service. This is all to fulfill our promise of keeping you beyond safe, Briscoe Safe.

Acquired in August 2022 Briscoe is now a Pye-Barker company. Since 1946, Pye-Barker Fire & Safety has been protecting communities through fire suppression and security alarm services. Pye-Barker Fire & Safety is a collective of the most prominent and reputable fire and life safety protection companies in the nation.