Fire Alarm Technician

Brightspeed Security Systems, a Pye-Barker company, is currently hiring an experienced Fire Alarm Technician in our Monroe, LA branch.

Position Summary: The Fire Alarm Technician position is for dedicated individuals with experience in the fire industry. The ideal candidate will be a responsible, self-starter capable of conducting installations, providing service, inspection of fire alarms, and associated low voltage systems without supervision.

Duties & Responsibilities:

• Installation, service, and inspection of fire alarms and associated low voltage systems
• System testing and inspecting to the prescribed standards
• Provide on-site emergency troubleshooting and repairs of customers' fire alarms
• Preparing accurate and timely service tickets and reports
• Ensuring a high level of customer service, satisfaction, and communication
• Maintains a clean and safe work environment on and off site
• Interface successfully with Administration, Sales, Customers, and Management within the company
• Maintains truck inventory and stock
• Perform other duties as assigned

Education & Required Skills:

• High School Diploma/GED or equivalent work experience
• Must be qualified to be licensed in Louisiana, Arkansas and Texas.
• Minimum two years' experience in installation, inspection, and service of Life Safety Systems
• Previously or currently hold a Louisiana Level 1 and Level 2 license.
• Successful completion of on-the-job training, online courses, and testing.
• Excellent and effective communications (oral and written) and interpersonal skills.
• Ability to effectively manage situations without constant supervision.
• Strong organizational skills and attention to detail.
• Willingness to work on weekends, extended hours, and holidays as required to meet the needs of the business.
• Experience or training in the operations of all office equipment.
• Strong multi-tasking skills.
• Exemplary customer service skills to deal with both internal and external customers
• Basic computer knowledge and experience using Microsoft Office Suite
• Ability to work with small tool and equipment
• Must be able to lift a minimum of 50 pounds
• Must be responsible, self-motivated, self-starter, personable and well organized
• Must have clean driving record and a valid Driver's License
• Must read and speak English

Required Experience:

• 2+ years of prior experience in life safety installations, field service, and inspections.
• Programming experience with fire panels

BONUS POINTS FOR:

• NICET certification
• Experience as lead tech on large commercial projects
• CAD experience
• Previous experience with fire extinguishers, hood suppression and sprinkler systems.

Brightspeed Security Systems, based in Monroe, Louisiana, inspects, services and installs fire alarm, fire detection, security and video surveillance systems in Louisiana, Arkansas and Texas.

Acquired in May 2024, Brightspeed Security is now a Pye-Barker company. Since 1946, Pye-Barker Fire & Safety has been protecting communities through fire suppression and security alarm services. Pye-Barker Fire & Safety is a collective of the most prominent and reputable fire and life safety protection companies in the nation.