Fire Alarm Service Technician II

DIV. 17 Augusta, GA

Summary

Responsible for performing inspection, testing, maintenance, and repair of fire alarm and life safety systems with limited supervision; ability to handle more complex troubleshooting, supports junior technicians, and serves as a knowledgeable field representative for customers and AHJ; works independently in the field, providing high-quality service while maintaining strong customer relationships.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Perform inspections, testing, and maintenance of fire alarm systems in accordance with NFPA 72 and local codes.
• Troubleshoot and repair fire alarm panels, devices, and circuits.
• Diagnose and resolve system deficiencies and document corrective actions.
• Complete service reports, inspection forms, and deficiency documentation accurately and timely.
• Communicate system status, repairs, and code requirements to customers.
• Coordinate with service coordinators for scheduling and follow-up work.
• Assist with training and mentoring Fire Alarm Technician I or Helpers.
• Maintain tools, test equipment, vehicles, and inventory.
• Follow OSHA regulations and company safety policies.
• Participate in on-call rotation and emergency service response.

Education and/or Experience High school diploma and 3-5+ years of fire alarm service or installation experience; NICET Level II in Fire Alarm Systems preferred (or ability to obtain) or required based on state; solid understanding of fire alarm systems, components, and troubleshooting;  working knowledge of NFPA 72, NFPA 70 (NEC), and local AHJ requirements; ability to read and interpret wiring diagrams, plans, and specifications.

Computer Skills  

Microsoft Office applications; proficiency with fire alarm panels, devices, and testing equipment; ability to use mobile service software, smartphones, and basic computer applications; familiarity with system manufacturers such as Notifier or equivalent preferred.
 

Physical Demands 
Frequent standing, walking, climbing ladders, and working in confined spaces; ability to work at heights and in occupied buildings; ability to lift and carry up to 50 lbs.; field-based role at commercial, industrial, and multi-family properties; exposure to varying weather conditions, noise, and electrical environments; On-call rotation and occasional overtime may be required.

***AGENCY NOTICE***

Agency Submissions: Century Fire Protection does not accept unsolicited resumes from external Headhunters, staffing agencies or search firms. Any resume submitted without a signed agreement will be considered property of the company, and no fees will be paid.

Century Fire Protection is one of the largest and most successful full-service fire protection companies based in the Southeast and we are still growing! There are a wide range of positions and countless opportunities for career growth. Each employee is empowered to do their job and serve our clients. There is no better place to work in the industry!

We believe our people are our biggest asset and as such, we offer comprehensive benefits, education, and training to ensure employees succeed and grow. Benefits include:

• Medical
• Dental
• Vision
• Flexible Spending Accounts
• Voluntary Life Insurance
• Short-term & Long-term Disability
• Paid Time Off
• Paid Holidays
• 401(K) with Company Match
• Employee Assistance Program
• Employee Relief Fund
• Supplemental Insurance including Critical Illness, Hospitalization & Accident

Build a Career that Burns Bright!

We support and hire Veterans and we are an Equal Opportunity Employer.