Installation Technicians focus on setting up new security, fire, camera, and access systems in residential and commercial environments. Service Technicians primarily troubleshoot, repair, and maintain existing systems, ensuring reliability and performance. In both roles, you’ll engage directly with customers on a daily basis, making strong communication and interpersonal skills essential.
Key responsibilities:
Install and configure electronic security, fire, access control, CCTV, intrusion, and network-based intercom systems
Service and troubleshoot systems to resolve performance issues
Conduct routine inspections and preventive maintenance
Educate customers on system functionality, features, and service needs
Provide exceptional customer care by answering questions, addressing concerns, and offering helpful solutions
Maintain accurate documentation of all work performed
Uphold high standards of safety, workmanship, and customer care
What You'll Need
Qualifications:
2+ years of experience in low-voltage installation preferred (trainees also considered)
Valid driver's license with good driving record
Proficiency with low voltage install, maintenance, and repair of CCTV, intrusion, fire, access control, and intercom systems
Strong problem-solving skills and mechanical aptitude
Excellent communication and customer service skills
Ability to work independently and as part of a team
OSHA 10 and/or NICET certification a plus
Willingness to work occasional nights/weekends and travel within the Albany region
Work Requirements:
Ability to drive a company vehicle
Comfortable working in various environments
Adherence to all safety protocols
Personal Traits:
Detail-oriented, organized, and ethical
Commitment to Doyle’s values and customer-first mission
What We Offer
Company vehicle and gas card
Paid training, including support for obtaining industry-recognized certifications
Bonus pay
Medical, Dental, & Vision Insurance
Health Savings Account (HSA) & Flexible Spending Account (FSA) options
Paid time off & company holidays
Parental leave
401(k) with match
Life insurance
Tuition reimbursement
Employee discount & referral bonus
Recognition & advancement opportunities
Cell phone reimbursement
Employee assistance program
What's it like working at Doyle Security Systems?
www.godoyle.com/working-at-doyle
Doyle has been family owned and operated for more than 100 years and that kind of longevity wouldn’t be possible without One Doyle Team.
One Doyle Team is more than just a group of colleagues. We’re a close-knit, supportive, energetic, loyal, and dedicated group of people who are excellent at what we do. We are experts in our solutions and we share our expertise with a smile. We work hard and we know how to have fun. We get the job done and we celebrate each other’s victories. We are quick to offer support and a helping hand.
Our purpose at Doyle is to make a difference in our community. We save lives and property and we believe that good people look out for one another. We want to be the security company that does more than any other to help people feel safe and secure. We strive to provide the highest level of customer service available.
In order to be successful, we believe in taking care of our own. We strive to make Doyle a great place to work, day in and day out. We’ve been voted one of the Best Companies to Work for in New York for three years in a row and for four of the five times we have applied. We want our One Doyle Team to be happy to come to work and for that to be reflected in the incredible customer service we provide.
At Doyle, the following core values are the foundation of everything we do:
To learn more about our mission, vision, and values, visit our website: https://bit.ly/DSSMissionValues
If this sounds like a team you would like to be part of, we can’t wait to hear from you!